Shipping policy
Shipping Policy
Last updated: October 16, 2026
This policy explains how orders placed on earthbreeze-usa.com are processed and shipped.
1. Where we ship
We currently ship to addresses in the United States only. All prices are shown and charged in US dollars (USD).
2. Shipping cost
Shipping is FREE on every order, with no minimum purchase. The free shipping option is shown automatically at checkout.
3. Order processing
Orders are processed within 1 to 2 business days (Monday to Friday, excluding public holidays). Orders placed on weekends or holidays are processed on the next business day. During promotions, processing may take up to 3 business days.
4. Delivery times
The estimated delivery time for your address is shown at checkout and in your shipping confirmation email. Delivery estimates are provided by our carriers and are not guaranteed. Delays caused by weather, carrier issues or customs are outside our control.
5. Free gifts
Free gifts included with your order ship together with your detergent sheets at no extra cost.
6. Tracking
You will receive a shipping confirmation email with a tracking number when your order ships. Tracking information may take up to 24 hours to update.
7. Address changes and wrong addresses
Please check your shipping address carefully at checkout. If you need to change it, contact us before your order ships. We are not responsible for orders delivered to an incorrect address entered at checkout.
8. Lost or damaged packages
If your package arrives damaged or does not arrive within the estimated time, email us and we will help resolve it with a replacement or refund.
9. Contact us
Questions about shipping? Email us at suporteearthbreeze@gmail.com.
